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Gillette’s corporate calculation shows just how far the #metoo movement has come

Carl Rhodes, University of Technology Sydney

For decades Gillette has been selling razors using the slogan “the best a man can get”. This week the Procter & Gamble-owned brand has adopted “the best a man can be” as part of a marketing campaign meant to challenge toxic masculinity.

Explicitly aligning itself with the #metoo movement, the message is that men have to change if we want to end sexual harassment, bullying and domestic violence.

The campaign’s centrepiece, a 108-second “short film”, has divided opinion. Among those to declare their contempt for Gillette’s “virtue signalling” is the British television presenter Piers Morgan, who has labelled the advert “man-hating” and part of a “war on masculinity”.

On the other side, those lauding Gillette include Glamour magazine contributor Helen Wilson-Beevers, who has praised the video as a “self-assured piece of advertising that Gillette should be proud of”.



The new corporate political activism

Gillette’s campaign exemplifies a new type of corporate political activism where corporations and their chief executives publicly back progressive social and political causes.

A textbook example is Nike’s advertisements featuring American football player Colin Kaepernick, who began the practice of NFL players kneeling during the national anthem to protest police brutality against African Americans.

Whereas in the past corporations could be expected to be the targets of political activists – on such issues as climate change, worker exploitation and animal cruelty – today many corporations see advantages in becoming the activists.

Nike is the classic case study. In 1997 the company was being dragged over the public coals for the use of child labour in the factories it contracted to make its shoes in countries such as Indonesia. By 2017 some considered it a leader in corporate social activism.

This can be very good for business. Corporate activism is a marketing strategy geared at the management of corporate values and identity, as well as reputation building. It has been explicitly identified as having the twin objectives: to influence public opinion but also to improve consumer attitudes about the company.

Nike exemplifies this as well. While some saw the Kaepernick ad as a calculated market risk, it paid off. By the end of 2018 Nike’s sales far exceeded expectations, and its share price continued to rise.

This is not to say that nobody at Nike or Gillette genuinely believes in the causes the organisations have chosen to support. But that support would still have depended on the cause passing the “business case” test – with any social benefits seen as being matched to self-interested commercial benefits.

After all, we don’t see many corporations campaigning to eliminate aggressive corporate tax avoidance, even though that is the leading way they contribute to society.

Praise to #metoo

This tells us something about the causes corporate activists put their money behind. Put simply, when a corporation backs a progressive social movement it is because the company is reasonably confident its cause has mainstream support.

Gillette’s embrace of #metoo themes is thus a corporate endorsement of how mainstream that movement has become. In barely a year it has grown into a global social phenomena bringing women’s experiences of workplace sexual harassment and exploitation out of the shadows. In the words of the #metoo founder Tarana Burke, the goal is to build “a world free of sexual violence”.

That Gillette has aligned itself with the #metoo movement is not something for the brand to be congratulated on. It is #metoo that deserves the praise.

Carl Rhodes, Professor of Organization Studies, University of Technology Sydney

This article is republished from The Conversation under a Creative Commons license. Read the original article.

email marketing

Back To The Future: Email Marketing

With ongoing algorithm changes to Facebook and Instagram in particular, the ability to communicate directly with your own database is more important than ever.

One medium of communication that is seeing a resurgence in value by organisations and marketers is the now humble email.

But what is it about email messaging that has lasted and brought it back into vogue as a valuable marketing tool?

Put simply, it is the only guaranteed-delivery option the internet has left.

As The Wall Street Journal’s technology reporter Christopher Mims recently wrote, “In the #deletefacebook era, it’s become a way to fight back against the algorithms that try to dictate what people see.”

Readers sign up to receive email communication and whilst your communication remains relevant, that should prevent them from hitting the unsubscribe button. Email is still free and a direct way of communication which can be personalised.

The key is take the view that you’re building a loyal and engaged community. Members are looking for you to provide insight, authenticity and interesting information — not just sales spiels.

And whilst the Snapchat generation may view email as being antiquated and not immediate, they all have email accounts. The truth is that you can’t rely on email marketing alone and you will ignore social media platforms at your peril. However, email marketing should hold a key place in your marketing communications mix.

email marketing

Mims quotes Wales-based jeans company Hiut Denim co-founder David Hieatt as saying, “If you ask me, would I want a mail­ing list with 1,000 peo­ple on it or 100,000 fol­low­ers on Twit­ter, I’d take the 1,000 emails all day long, be­cause the busi­ness you get from 1,000 emails will be much more than you get from 100,000 peo­ple on Twit­ter or In­sta­gram.”

Your email database is valuable and can be maximised from a marketing perspective very cost effectively. Ensure you build your database and gain the contact details of each new client or prospect.

Two very effective marketing programs which enable you to market effectively to your email database include Mailchimp and Marketo.

Mailchimp is a marketing automation platform that helps you to create marketing campaigns and share with clients, customers and other contacts. Mailchimp will assist with your list management and compliance with direct mail requirements. The platform enables you to manage subscribers, generate custom reports, view click-through and success rates, track your emails, and ensure full transparency of campaigns.

Marketo is a powerful engagement service offering a cloud-based email marketing platform with a range of capabilities including marketing automation, social marketing, lead nurturing, budget management, analytics, sales insight, and website personalisation. One of the big benefits is native integration with CRM suites such as Salesforce.com. A leading digital marketing suite, Marketo will streamline your email marketing processes and enable you to provide unique customer offers through personalisation.

Two office workers using a tin can telephone

Why Friends In The Media Are Important In 2019

Building a strong network of media contacts is a crucial element to public relations and business. With 2019 well underway and communications strategies being finalised, establishing a connection with journalists personally or through your business should become a priority.

Here’s why.

Earned media is vital to reaching millions of readers

According to research by Roy Morgan in 2018, 16.1 million Australians over the age of 14 (that’s almost 80%) now read or access newspapers in an average seven-day period via print or online platforms. Although it is true that print readership has steadily declined over the years, there are still 7.3 million Australians overall who read print newspapers, including over 5.2 million who read weekday issues, more than 4.4 million who read Saturday editions and nearly 4 million who read Sunday titles.

Online platforms are making it easier for people to access news, and journalists are the gatekeepers to this audience. Creating a solid news story that can be passed on to a reliable contact in the media means your name, business and content has the chance to be passed on to millions of people.

Some journalists write for multiple publications

Having the right media contact can result in your story being seen by thousands of extra readers across several suburbs, regions and even states. Many papers and news outlets belong to the same media group, resulting in a story written by a single journalist finding its way – word for word – on more than one platform. Distribution and residential boundaries may result in some journalists, especially editors who still write stories for their publication, taking charge of a whole region and the multiple local papers that circulate within it. At minimum, newspapers today also post stories on a dedicated news website, so a story in the paper typically means it will also be available to an online audience.

Trust increases likelihood of publication

Journalists also need a strong list of contacts and will pay close attention to those who provide them with interesting, news-worthy stories. Unless your story is ground-breaking, exclusive and undeniably engaging, it is difficult to cold-contact a journalist with instantly positive results. A journalist you contact regularly will be more likely to run your stories if they recognise your name or company to be a reliable source of quality content.

Media contacts improve crisis communications

When word of an incident or sensitive information finds its way into a journalist’s hands, it can lead to the production of a negative story which can damage a reputation. However, it is a general rule for journalists to be impartial, which often means the damaged party may be contacted for a right of reply. If the journalist has your contact information close at hand, they will know to come straight to you, giving you a chance to share your side of the story and hopefully minimise any further potential damage.

How to build a strong relationship with your media contacts

Deliver quality content that is worth their time. Put heavy consideration into a story’s impact on its audience – is this important to readers, or is it advertorial and self-serving? Also ensure your content is well-crafted and engaging, rather than shallow or poorly written.

Communicate consistently, not persistently. Show your media contacts that you are reachable, cooperative and a reliable source for quality news. You don’t want to be thought of as an email spammer and end up in their junk mail, so avoid diluting your relationship by pestering them with inane updates, constant follow-ups and check- ins or weak stories.

Provide your media contact with all the resources they need. Sometimes this isn’t possible, but you increase your chance of a story being run if there is sufficient material for the journalist to use. Some journalists receive media releases attached to an email that reads ‘image upon request’. This might sound like a viable strategy to gauge interest in the story, but it’s a bad habit to get into. Accompanying a quality media release with high resolution imagery and some background context as to why your story is newsworthy is always a step in the right direction.

opinion

How To Write A High-Impact Op-Ed

Increasing pressure on resources and the insatiable need to produce ever more content for more channels means many publishers are looking at creative ways to source high quality articles.

The traditional op-ed pieces has emerged as an important way for these publishers to provide their audiences with great content while providing brands with a great new avenue to generate brand awareness and credibility.

An op-ed is short for ‘opinion editorial’ (or opposite the editorial) and were first used as a form of content for newspapers looking to publish narrative articles which went beyond traditional, objective journalism and instead focussed on the subjective opinion of the author. The first op-ed page of the New York Times appeared in 1970 and was created as a dedicated space for outside contributors. The ‘editorial’ section of newspapers remains reserved for in-house writers or editorial boards to provide the opinion of the publisher.

The op-ed harks back to a time when there was a clear distinction between editorial and opinion and it was important to segregate opinion from news, lest the sky fell in.

As more publishers open their pages and sites to third party content the ability to craft a great op-ed that achieves the right balance between thought leadership, branding, marketing and engagement is becoming more valuable.

Writing a great op-ed that has the ability to not only attract and engage an audience but also achieve marketing outcomes is emerging as one of the most important tools in the public relations arsenal.

Our client simPRO Software often uses op-ed pieces to grow their brand awareness and discuss important issues for their audience. The article above appeared in the latest edition of Circuit magazine and highlighted the need for electrical contractors to build their understanding of IoT, an important growth channel for simPRO.

Have an opinion

It may seem obvious, but the first step to crafting a great op-ed is to have an opinion. The more contrarian the better. In the digital age where views, even sensible ones, can attract a crazed horde of online trolls forming an opinion and arguing it can be a daunting experience.

An op-ed should challenge prevailing thought and provide a new line of thinking about a traditional problem. The best op-eds throw out the prevailing wisdom about a topic and introduce truly disruptive thinking.

Your op-ed should always start with a hypothesis that you set out to prove or disprove. The best place to start is with a simple statement. A thought. An idea. A quick scan of the op-ed pages of major newspapers will provide a good insight into how to create a great piece. The headline should always be a dead giveaway and critical to attracting a reader.

The Guardian – “Does marijuana really cause psychotic disorders

The Australian – “Australia Day debate is based on a myth

Mumbrella – “Australia’s digitally incoherent politicians are threatening the ad and media industries

You don’t need to start with a perfectly formed 600-word piece full of prose and nuanced analysis. That comes later. The premise of your piece will dictate the entire narrative so be sure to get it right.

Write Well

There can be no doubt that some of the best ideas in history have ended up on the cutting room floor due to lack of coherence and basic writing skills. Thankfully, the very best op-ed pieces are marked not by their complexity, but their simplicity.

Columns are most typically conversational in tone, so you can imagine yourself have a conversation with your reader as you write (a short, focused conversation). But the range of voice used in columns can be wide: contemplative, conversational, descriptive, experienced, informative, informed, introspective, observant, plaintive, reportorial, self-effacing, sophisticated, humorous, among many others. These simple tips should get you on your way.

– Use third party data and research to justify your arguments or background.
– Assume your ready knows little about the topic so explain any complex ideas or terminology.
– Give context and background to help the reader see how your idea developed.
– Stay focussed and avoid narrative tangents or sub plots – Use, strong active language and a plain English writing style (save your creative writing skills for your novel)

HERE ARE SOME GREAT OP-ED WRITING TIPS

Know Your Audience

Most op-ed pieces will be written specifically for a publication. If you have convinced the editor to give you some space, make sure you take the time to understand their audience and their editorial priorities.

Write using a tone and language that reflects the audiences’ level of understanding about the topic. If you are writing for a specialist trade magazine it is probably fine to use industry jargon. If you are writing for a wider audience, assume the reader knows little or nothing about the topic.

A good way to perfecting your voice and tone is to get in the habit of reading your column or op-ed out loud. Doing so gives you a clear sense of how your piece might sound – what your voice may come off as – to your intended reader.

Don’t Sell

An op-ed is not an opportunity to write 500 words about your products and their incredible features and great pricing. That’s called advertising. Integrating product references, branding or marketing messages into your piece requires certain degree of subtlety and sophistication.

Not just because your piece may get spiked, but because readers have finely-tuned detectors and can tell the difference between insightful, inspired thinking and a thinly-veiled product flog. Any value from the piece from a commercial perspective should be driven by a desire to establish yourself and your brand as a thought leader.


If thought leadership is part of your ongoing marketing strategy please feel free to get in touch to discuss how RGC can make it happen. Email ben@rgcmm.com.au or call +61 415 743 838.

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Orefox launch provides Artificial Intelligence for Mineral Exploration

Mineral explorers are now able to reap the benefits of using artificial intelligence and machine learning to analyse large amounts of geological data in identifying possible mineral deposits with the launch to market of a new data analytics solution.

Brisbane-based analytics and technology company Orefox has begun working with Mining Projects Accelerator (MPX) in assessing data identification of drill targets on prospective gold and copper targets in Australia. 

Orefox is the company commercialising the research undertaken by Quantum Geology on Artificial Intelligence and deep learning driving ore discoveries. 

Orefox founder and CEO Warwick Anderson said it was satisfying to bring the offering to market after several years of research and development culminating in securing MPX as a foundation client.   

“We’ve developed a system that utilises a hybrid artificial intelligence capability to analyse huge amounts of geological data and then collate patterns in that data,” Mr Anderson said. 

“The patterns uncovered by this process are patterns that a human geologist could never see as the datasets are simply too large and complex for a person to make sense of.

“We are delighted that MPX, who are the foundation client for Orefox, could see that this technology can accelerate the discovery of new ore deposits for them.”  

Orefox has participated in the Unearthed Accelerator Program.  Parent company Quantum Geology also counts Queensland University of Technology (QUT) as a shareholder through their QUT Bluebox company. QUT Bluebox is the innovation, venture and investment company for the university.

At a time when mining investment is rising and the need for new discoveries to meet future demand is high, Orefox is providing these services to market not to replace traditional exploration, but to work with client’s geology teams to accelerate the discoveries. 

“Our mission is to put our clients at the centre of geological data science innovation, allowing them to make bigger mineral deposit discoveries, faster,” Mr Anderson said.

MPX Co-founder and Director Grant Wechsel said the technology had the potential to help fast track the development of suitable projects.

“We believe heavily in the use of this technology from Orefox to help us analyse data and more accurately identify drill targets, which will help us focus on moving suitable projects forward in an accelerated time frame,” Mr Wechsel said.

Orefox has officially launched to market after Mr Anderson spoke at the Geological Survey of Queensland’s Digging Deeper 2018 forum and announced the commercialisation of the Quantum Geology research.  

In addition to their founding client, Orefox is speaking with a number of ASX-listed companies about providing services and welcomes enquiry from other interested parties.

About Orefox.
Orefox works with mining companies to put them at the center of geological data science innovation. Our artificial intelligence and machine learning allows companies to increase efficiency and success in finding new ore deposits. www.orefox.com