[vc_row][vc_column][md_text md_text_title1=”pixflow_base64IA==” md_text_title_separator=”no”]After the success of Ben’s post on the difference between PR and publicity which subsequently broke our internet, we thought we’d dive headfirst once more into the world of marcomms, this time highlighting the difference between marketing and publicity. There’s an old saying; “Marketing is what you pay for, PR is what you pray for” which serves as a great introduction to marketing and publicity for the general public. Both marketing and publicity are key tools of any organisation, and while they both support an organisation’s underlying sales, contribute to the business’ bottom line and fall into similar creative categories, their individual processes and results differ tremendously. Evaluating your share of media depends on many factors including how your organisation measures consumer decision-making and how businesses value, measure and monitor their media content; in terms of ROI, a public relations-earned article can be upwards of ten times more valuable than a paid advertisement, according to some specialists. Below are some lists outlining the key differences between the publicity and marketing functions of a business.
Marketing is paid media
Marketing is cost-based, transactional
Advertising is allocated by sales/advertising representatives from the media outlet, not journalists
Guaranteed media placement
Audience knows the space is purchased
Client retains 100 per cent creative control of content
Message “You should buy this”
Publicity is earned media
Unpaid, ‘earned’ third party endorsement
Cannot be paid for
Builds trust, builds credibility
Relationship-based between PR consultants and journalists
Requires in-depth media knowledge, exceptional communications skills for successful pitching
No guarantee of publication
Media controls final product
Message: “This is important”
The purpose of marketing is to create and bring to market a product or service that people will buy.
Different Media Explained
A large portion of a marketing budget. Plays a major role in marketer’s campaign strategy. For example, TV advertisements.
Blogs, company website, Facebook and Twitter etc.
Usually involves both PR and marketing (PR for key messaging and marketing for allocating sponsored posts, advertising etc).
‘Earned’ editorial coverage, generated through publicity
As a writer, of sorts, I hate it when people look me dead in the eye and proclaim, ‘the written word is dead’. When I hear it, it feels like all of my career choices up to this point have been nullified by those who prefer to absorb information in other ways, and believe communicating is a ‘one or the other’ exercise.
But there’s no reason to feel like this! Even in this day and age, written content still plays an integral part of business, news and information.
The difference is that written content need no longer stand alone.
Incorporating videos into online content is a great way to add another layer to your message. It’s a tried and true approach for many organisations, bloggers and news providers.
But do not be fooled into thinking that it’s a simple matter of pasting a YouTube link into your text. As writers/content creators, it’s up to us to understand the ‘sweet science’ behind intermingling the magic of video with our craft.
Create a symbiotic relationship It all begins with a symbiotic relationship. Before you can add videos to your work, an environment has to be created where your words and your videos earn their worth by relying on each other.
A good video can help illustrate and visually stimulate the point you are trying to make, in ways that even the most coherent text cannot do on its own.
Well-written content provides appropriate context to a video which would otherwise be pointless imagery.
The video shows us what the reactions in the article are based on, and the content therefore makes more sense. http://www.dorkly.com/post/81128/20-perfect-internet-reactions-to-the-nintendo-switch
Keep videos short, sharp and to the point
Including a 10-plus-minute video in the middle of a 400 to 600-word blog is rarely effective. However relevant, a long video with rich and captivating content will command readers’ full attention, and it pulls concentration away from the content you worked so hard to develop.
A video should be used as a quick illustration. If it’s too long, people could start losing interest or they may start to believe your written content is irrelevant. But we’ll get to that…
Keep videos relevant While people are viewing your content, the accompanying video needs to support what they just read. It should provide imagery that helps a reader on their path to better understanding your content, and therefore should be relevant. Adding a video to your content just for the sake of it can hurt your message, especially if it has nothing to do with what you’ve written.
It may be tempting to add a video to your content because it looks cool, or fun, or it shows that you’re ‘with the times’, but pointless videos distract, undermine and generally get in the way.
Never let videos outrank your content Typically a video should complement the content, not overpower it, and should only take centre stage in an online piece in certain and rare scenarios.
The video offers no more than a visual illustration to the text below, assisting in the delivery of the message. http://www.crossriverrail.qld.gov.au/
A well-edited video may lead people to think they can get all the information they need from its entertaining imagery, which will make what you’ve worked hard to create seem redundant and irrelevant.
But there’s a problem with thinking that an in-text video has all the answers: By forsaking the text, the key points are sometimes missed entirely.
Videos should always be regarded as merely a tool to assist your content – aiding where necessary so your content can achieve its objective in the best way possible.
Why do brands embrace the faces of celebrity? It’s not a new phenomenon and has been part of our daily consumption for many decades; in fact, it’s difficult not to name a product or company that hasn’t engaged in some form of celebrity endorsement. Celebrities can be a vehicle for brands to reach out to new audience niches as well as the mainstream. Some well-known and successful brand associations include George Clooney (Nespresso), Jennifer Aniston (Emirates), Nicole Kidman (Etihad), Michael Jordan (Nike) and Jamie Oliver (Woolworths). Success can add millions in brand value through positive association and the power of aspiration. Consumers are well aware that these arrangements are paid for but will see past that if the association is credible and real. Guy Sebastian has recently been announced as AirAsia’s brand ambassador in Australia in a deal that promises to work well for both parties. AirAsia receive the benefit of a very likeable personality with a clean image in the vast entertainment industry. AirAsia sees the synergy of entertainment and travel working together in a lifestyle brand sense to appeal to their audience, produce engaging content and attract attention across borders. Sebastian in turn is looking to promote himself further across Asia and AirAsia’s massive reach will assist. The airline has worked before with musicians in other markets and several top executives are former music industry executives including the co-founder, Tony Fernandes. AirAsia X Group CEO Datuk Kamarudin Meranun said the airline was thrilled to have Guy on board calling him a “natural fit for AirAsia”. “Guy embodies AirAsia’s values and ideals with his support of the community through charity work and will promote AirAsia’s brand,” he said. In an interesting twist, about the time Sebastian was announcing the arrangement with AirAsia, controversial Australian tennis player Nick Kyrgios parted ways as an ambassador for Malaysia Airlines after just one year. Sometimes the relationship just doesn’t work out, or maybe, wasn’t a good fit to start with. In another format, Australian radio and TV personality Jules Lund has established a marketing start-up called Tribe which targets brands that want to get active in social media through associating themselves with brand personalities or ‘influencers’. The marketplace model allows users (influencers) to bid online to provide services or endorsements for a product or brand which can then be purchased by that brand. Tribe promises ‘authentic advocacy’, with influencers choosing brands, not the other way around. Tribe has just completed a round of funding to fuel expansion in technology and markets. It has claimed to have worked with more than 500 brands and have about 4500 influencers on its books. If you’re considering a brand ambassador here’s a checklist of some key considerations:
Choose the right brand ambassador! What are they going to do for you and who do they appeal to? Is their association with your brand or product believable? Do your research thoroughly.
It needs to be a two-way relationship with real benefits for both parties. It’s not just about dollars.
All obligations and terms need to be set out in writing for executing. And, also allow for the arrangement not working out.
Meet regularly to manage obligations under the contract and explore new opportunities.
How will you measure the success or otherwise of your investment? Is it in sales, audience recall, specific brand attribute measurements, or digital media traction? Be clear with your own goals and expectations.
I have been doing a bit of media training for clients lately and it has reminded what an incredibly daunting experience it can be for people who do not deal with the media on a daily basis. For the vast majority of executives – regardless of age, experience or gender – interacting with the media for the first few times can be cause to break out in a rash and immediately commence a search for any number of reasons why it is a bad idea (delegation to someone else to ‘help’ them develop their skills is a favorite!). Why engage with the media? Doing a media interview for the first time comes from the same place the fear of public speaking comes from, amplified to the size of the prospective audience. The fear of something going horribly wrong and the consequences for your career, business and social status can be terrifying. So why the hell would you put yourself through that? Because it is great for your business. Getting your name out through earned media channels allows you to reach a bigger audience with greater credibility than you could image with your paid or owned channels. Earned media drives four times the brand lift of paid media and 51% of millennials are more likely to be influenced by earned media (BazaarVoice, 2012) than advertising. There are plenty of other reasons why you should engage with the media.
Are you a goodie or baddie? To be simplistic, most interactions with the media can be characterised as either a threat or an opportunity. How you deal with the media depends heavily on this context and if you are a goodie or a baddie. Threats are where there is a risk your name or brand could be damaged as a result of a media report. The strategies you adopt in these circumstances are vastly different to how you deal with an opportunistic engagement. It will be fairly easy to tell the difference when the time comes. If you just jagged a $2 million bonus while profits and shareholder returns declined, you are the bad guy and should expect some tough questions. Your business just went into administration leaving customers high and dry. Expect some tough questions. Like it or lump it, asking these tough questions is a journalist’s job. In these situations, harm minimisation is the main priority. However, if you haven’t ripped anybody off lately talking to the media is something you should actively be pursuing and can deliver massive return, for minimal risk. The vast majority of interactions with the media are simple exchanges of information. You have knowledge, insight and expertise that the journalist wants to tell their reader, or viewer in an interesting and engaging way. It is a simple transaction. You get your name in the paper, they get a great story to tell their audience. Nailing the interview So your PR has done their job and pitched a story and the journalist wants to have a chat. Once you accept that all they want to write is an interesting story about you and your business, it is easy to let down the defences and focus on maximising the opportunity. The Seven Ps (Prior Preparation Prevents Piss Poor Press Performance) Like anything, being prepared for a media interview will drastically improve the outcome. Your first step is to understand your audience, or more accurately, the audience of the news outlet you are talking to. Visit the publication’s website to get a feel of who they are trying to talk to. Understanding the publication will better prepare you for the kind of questions you may be asked. Take the time to red the journalists recent pieces to get an insight into what they are looking for. It is also important to develop some key message points. If you already have some key messages make sure you review them and have some proof points handy. Your proof points support your messages and are important to justify your arguments. Key messages are not advertising ‘slogans’ but are based on the things you want to communicate about your organisation. Responding to media questions will be a smoother and easier process for you, and more beneficial for your organisation, if you have established these key messages and proof points. The simpler the messages the more easily understood they will be to reporters and the public.
Practice never hurt anybody. Ask one of your colleagues to ask you a couple of questions to make sure you are in the right frame of mind. Sometimes the most basic questions can be the hardest. What is your strategy? Tell me about the history of your business? What is your pricing structure? Interview basics Once you are actually on the phone or sitting in front of the journalist there are a few things you can do make the experience positive for both you, the journalist and your organisation. The best stories come from interviews where the journalist and the subject build a rapport. Treat an interview as a conversation with an old friend you are catching up with and telling them about your great new business. Get started by asking them about their day, other stories they are working on or what they are doing on the weekend. Don’t be afraid to ask them questions as well. Always be looking for opportunities to integrate your key messages while still staying focused on the question. Nothing will annoy a journalist more than simply parroting a bunch of canned lines that has nothing to do with the question. Remember your messages are just that and an interview is not a challenge of your ability to recite stuff verbatim from a cheat card. If there is one thing you should take away from this blog about interviews it is to try andbe interesting. That is particularly important for people who are not natural salespeople but find themselves as the CEO and media spokesperson. Remember you are competing for space with other organisations. Journalists even compete for page space or airtime within their own organisation. The simpler, more interesting and exciting your answers the more likely you are to secure your share, or more. Don’t use corporatese, legalese or any other style designed to put an audience to sleep. This is boring.
“If the external environment remains stable and we can execute our strategy effectively we expect to be able to achieve future growth in line with past performance.”
The silence you can hear is the journalist asleep on the other end of the phone. This is a quote.
“We’re killing it. We’ve got the best solution in the marketplace and our competitors can’t keep up. We expect to shoot the lights out over the next couple of years.”
By adopting these few simple techniques you can earn your business thousands of dollars, sometimes millions, of free publicity. If you’re interested in undertaking our media training workshops feel free to contact me on 0415 743 838 or firstname.lastname@example.org
Australian music sensation Guy Sebastian has joined leading low-cost airline AirAsia as its ambassador for Australia.
Guy was introduced last night at a VIP event at Sydney’s Museum of Contemporary Art, which was attended by music and aviation industry representatives, media, AirAsia trade partners together with AirAsia X Group CEO Datuk Kamarudin Meranun andMalaysia AirAsia X CEO Benyamin Ismail.
Guy played a set of his songs to an enthusiastic crowd and also exhibited a number of his photographs which were sold in a silent auction along with AirAsia flights to raise money for The Sebastian Foundation.
AirAsia X Group CEO Datuk Kamarudin Meranun said, “It’s great to be back in Australia promoting artists again. Guy is such a huge talent and we are thrilled to have him onboard. Music and entertainment are a natural fit for AirAsia and he joins other entertainers and celebrities to promote our award-winning service. Beyond that, Guy also embodies AirAsia’s values and ideals with his support of the community through his charity work.”
Guy will promote AirAsia’s brand, help create some engaging content as well as showcase some of his favourite Asian destinations.
Guy’s latest single Candle has been released ahead of a forthcoming album and as he judges another season of the hit talent show “X Factor Australia”.
Guy Sebastian said, “I’m excited to be part of the AirAsia team as the official ambassador of the airline. As a Malaysian-born Australian, who travels a great deal for my music, there are many aspects of AirAsia that I admire. I love the story of how Tony Fernandes (who my Dad often gets mistaken for!) started the company and grew it to where it is today, but most of all I love the heart behind it. Tony and the team do a great deal of charitable acts and the culture within the company is one where philanthropy is of a high priority. I look forward to this partnership and can’t wait to share some of the exciting things we have in store.”
Guy was born in Malaysia before arriving in Australia at the age of six and now calls Sydney home with his wife Jules and children Hudson and Archer.
Over the course of his career, he has received 25 ARIA (Australian Recording Industry Association) nominations including Single of the Year, Highest Selling Album, Best Male Artist and Best Pop Artist. He won the ARIA award for the Highest Selling Single in 2004 for “Angels Brought Me Here”. With 42 platinum and three gold certifications and a combined album and single sales of nearly four million in Australia, Guy is known as one of Australia’s most successful artists.
Last year, Guy represented Australia in the Eurovision contest and was placed fifth.
AirAsia X CEOBenyamin Ismail said, ”Guy is a welcome addition to our team in Australia. We’ve had a great response to the introduction this year of Australian cabin crew and we will continue to innovate to give our guests the best experience possible.”
From Australia, AirAsia X flies daily to Kuala Lumpur, Malaysia, from Perth (14 flights per week) Sydney (17 flights per week), Melbourne (18 flights per week), Gold Coast (11 flights per week) and Auckland (7 flights per week).
AirAsia Indonesia flies up to four times daily to Denpasar, Bali from Perth and four times weekly from Darwin.
Australian cloud technology group simPRO Software has secured AUD$40 million in growth capital as part of an aggressive product innovation and expansion strategy that has seen the company enter the United States and the United Kingdom over the last two years. The funding was secured from New York-based growth equity firm Level Equity. simPRO has been self-funded since it was established in Brisbane in 2002 and is currently owned by private shareholders, including current staff. simPRO Software provides leading-edge job management software for the trade service industry. The cloud-based system helps businesses work smarter, provide exceptional service, and maximise their profitability. The software is designed for operators in the electrical, plumbing, HVAC and security industries. At the end of June 2016 simPRO had more than 2,500 clients and 80,000 users around the world, with clients ranging from small contracting operations through to corporate enterprises with thousands of staff. simPRO Software CEO Brad Couper (pictured) said the investment by Level Equity would provide the capital to support a range of initiatives including product enhancements, growing customer support, and marketing. “We have set ambitious goals for our business over the next few years and believed a sophisticated investment partner with deep expertise in vertical market software could meaningfully enhance the velocity with which we achieve those goals,” Mr Couper said. “We have been flattered with a significant amount of interest in our business from investors around the globe and spent time with a range of partners both in Australia and the US before deciding on Level Equity. “Level has a nuanced understanding of our business model and the end markets in which we operate. Their knowledge and capital will be an important asset for simPRO moving forward.” Level Equity Founder Ben Levin said, “We speak with thousands of vertically specific SaaS businesses each year and have been impressed with what Brad and the team at simPRO have built with no external capital. “We engaged with the business over a long period of time and have a shared vision for continuing to build world class business software that serves contractors and other tradesmen, allowing them to be more successful as they grow their businesses.” Mr Couper recently relocated, along with a number of other corporate staff, from Australia to simPRO’s new offices in Boulder, Colorado, as part of a major push into the US market. simPRO has been slowly introducing its software platform to the US market since mid-2015, but plans to embark on a rapid growth strategy, launching in up to four states throughout the US over the next 12 months starting with Colorado. The business already attracts integrations with a range of global leading third-party software providers, such as Intuit, Xero, MYOB and many industry wholesalers. Mr Couper said product development and enhancement remained a core focus for the company and would unpderpin its future success. “Our goal is to be the dominant contractor software platform around the world. To do that we need to continue to lead the way in innovation for our clients, and be adaptable to their changing needs,” he said. “We want to be more than a software solution. We want to help our clients pursue what they are passionate about, whether it’s business growth, personal wealth, or the freedom to pursue life outside of work: we call it the simPRO journey.” The simPRO Story Company co-founder Stephen Bradshaw, an electrical contractor by trade, said the company had come a long way since he and co-founder Vaughan McKillop began working on a solution for managing his growing trade services business in 2002. “We only had three or four staff – any bigger than that and you started to lose control,” he said. “I realised that what electrical and other trade businesses really needed was systemisation and automation. We needed software to help us keep visibility and manageability, and many, many other trade businesses were in the same position.” Around that time, Mr Bradshaw’s cousin introduced him to Mr McKillop, who was studying software engineering at Griffith University. Mr McKillop left his job delivering pizza to work part-time for Mr Bradshaw, doing data entry for the electrical business in his converted garage. One day, Mr Bradshaw asked Mr McKillop to create a website for the business. Mr McKillop explained that his strengths actually lay in writing software. The conversation quickly led to the creation of simPRO. “I didn’t want other people to have to go through the heartache of becoming a slave to their business. I saw an opportunity for Vaughan and I to try to create a solution together,” Mr Bradshaw said. Using the web-based PHP and MySQL languages Mr McKillop was familiar with, they began creating the first, cloud-based iteration of simPRO – starting with job lists, then working on a scheduling tool for allocating time and technicians. As the software grew, they realised they’d created a tool that could indeed help other businesses, and began sharing it with other electrical contractors to test its usefulness, and, eventually, selling it to them.
Queensland radial drilling technology group V2H Australia (V2HA) has appointed highly-regarded and experienced company director Glenn Davis as Chairman following the completion of a multi-million dollar capital raising.
He is a director of a number of public and private companies including as Chairman of ASX-listed Beach Energy Limited (ASX: BPT). He is a principal with DMAW Lawyers a firm he founded, and has for 30 years advised companies in the energy industry.
Glenn has extensive experience in the energy sector and governance.
The appointment follows the completion of a Series A capital raising by V2HA. Approximately 40% of the company’s shares were placed to a range of high net worth individuals and institutions. The raising was managed by Adelaide’s SRG Partners and was undertaken as a co-investment with the company’s deployment partner, the Nitschke Group.
The funds will be used to fund working capital.
Mr Davis welcomed the opportunity to work with current V2HA board and executive team as it embarked on a new phase of growth.
“V2HA’s technology is very exciting and has the potential to be a significant step change in the oil and gas industry,” he said. “I look forward to working with Darren Rice and the team as they move from being a technology company to a commercial operation focused on growth.”
V2HA CEO Darren Rice said Mr Davis would be a valuable asset to the company.
“Glenn has extensive experience and contacts in the oil and gas industry as well as the respect of everyone in the industry,” he said.
V2HA is a subsidiary of V2H International, which was created as a result of a merger between technology group Coal Bed Methane Innovations (a spin-off company of CRCMining) and Texas-based Zero Radius Laterals (ZRL).
V2HA will be the world’s leading radial drilling water jet technology company, and plans to expand internationally through partnerships and licensing agreements.
The patented technology owned by V2H International has been under development for a number of years and has applications in both conventional and unconventional oil & gas wells, specifically the Coal Seam Gas (CSG) industry in Australia.
More than $40 million to date has been spent developing the technology and in Australia, successful field trials have been completed by BHP and Peabody Energy.
The technology, which is environmentally friendly, can increase production and recovery from existing (or new) oil & gas wells. The system deploys a high-pressure water system that rapidly installs extensive patterns of lateral radial boreholes into multiple coal seams from vertical production wells.