Jason-Dell-MyBudget

MyBudget Secures High Profile Global Fintech Executive

Australia’s leading personal budgeting provider MyBudget has appointed experienced US fintech executive Jason Dell to the position of Chief Technology Officer (CTO) as the company embarks on a new technology and data driven customer engagement strategy.

In a major coup for the Adelaide-based company, Mr Dell, who has qualifications from MIT Sloan School of Management, has relocated from Atlanta, Georgia, to MyBudget’s head office to take up the position.

Prior to joining MyBudget, Mr Dell was Global Head of Product for Kabbage (www.kabbage.com), one of the world’s leading small business lenders with a valuation of more than $US1 billion, where he was responsible for a number of product and customer driven innovations.

In addition to Kabbage, he has held a variety of roles that have helped him develop a broad base of knowledge that accelerates cross-market application of technology.

Mr Dell said the role would provide a range of exciting opportunities and challenges.

“MyBudget is an exciting business on the cusp of a major expansion, helping to build the infrastructure and interfaces that underpin that growth was an opportunity I couldn’t resist,” he said.

“Our clients are increasingly adopting and utilising new technologies and we need to make sure we have a digital offering that is able to meet them when and where they want to engage with us.

“Existing and emerging fintech provides us with an incredible opportunity to not only improve the customer engagement process but use data gathered to refine and develop our services to ensure we remain true to our mission of helping people live the life they want free from money worries.”

MyBudget founder Tammy Barton said the company had worked hard to secure a CTO with international experience and the capability to build new customer-focussed platforms and systems.

“We want to attract the very best talent in the IT industry, the top 1%, and to do that we need to have a leader that is internationally-recognised,” she said.

“We want to build a team around Jason that has the skills to take us to the next level and help us achieve our mission of improving the financial health of Australians.”

“Like all business, technology will play an increasingly important role in our customer journey and Jason has the experience to ensure we remain at the forefront of the industry for many years to come.”

Earlier this year MyBudget, launched its first app for existing clients. The App provides clients fast, secure and easy mobile access to their budget and personal finances and the ability to make changes on the go.

The App gives users the ability to:

-View and access account balances
-View any upcoming activity such as bill payments
-View historic changes and activity within their budget
-Secure web messaging
-The ability to take a photo of bills and send it to MyBudget or attach a document from their device.

ABOUT MYBUDGET
MyBudget is dedicated to helping people live the life they want free from money worries. MyBudget is recognised as Australia’s leading provider of personal budgeting services. Since being founded by Tammy Barton in 1999, the company has helped over 65,000 Australians get on the path to financial success.

inverted-pyramid-structure-matters-writing-media

Don’t Bury The Lead! Why Structure Matters In Media Writing

The inverted pyramid of media writing is one of the most fundamental aspects of good media writing. Understanding the concept and applying it to almost all styles of writing will help you win friends and influence people.

The pyramid approach is a style of story-telling that guides a writer to arrange their piece so the most important information goes at the beginning.

It’s become more and more important for media writers to craft stories this way, mainly due to the rapidly growing number of news outlets in the world and the diminishing amount of free time in people’s lives. Media writers know that if their stories have not captivated a reader almost immediately, then all their work will have been for nothing.

It wasn’t always like this. Before the end of the 19th century, journalist of the time would write stories that followed more traditional, slow-paced format. An argument can be made that the style was long-winded and unnecessary, but all stories would follow a more linear timeline – they began with a ‘signal’ that something important, useful, inspiring or entertaining was about to begin, and from there the journalist would tell the story from beginning to end, leaving the climax, or the crux of the information, as the conclusion.

Nowadays, attention spans have shortened somewhat, and people are much more likely to scan the first few lines of a story to determine whether it is worth their time to continue reading. That is why it is important to employ the inverted pyramid to capture a reader early.

Writing in an inverted pyramid

Summarise the ‘who’, ‘what’, ‘when’, ‘where’, ‘why’ and ‘how’ as soon as possible. This is usually done with a strong and engaging 23-25-word introductory sentence that can summarise the entire story in one go. Also try to focus the intro on the strongest news value – often simply the facts about what happened where. From there, the first paragraphs of a story must outline the important parts of the ‘5 Ws’ and include the strongest quotes.

Now that the key information has been identified in a compelling way, most journalists write the body of the story so it flows naturally. This includes telling the story in chronological order. Give further detail (often includes the ‘how’ (which was purposely left to expand on after briefly touching on it in the first few sentences)) and more quotes from sources. Be aware that trying to convey too much information in the body of the story (also applies to the introduction) can be worse than keeping it too brief.

Finally, the last few paragraphs should include the background information, general notes regarding the story, and any final ‘wrap up’ quotes.

While the inverted pyramid is mostly affiliated with the news, it is a powerful tool to wield for any style of writing. Perhaps not in a literal sense for styles like features, blogs or fiction, but the concept of engaging readers straight off the bat means that, in a world saturated by information, people will want read more of what you have to say.

Four Brisbane Companies Developing Killer Content

Like I’ve said before, anybody can create incredible content marketing tactics with access to a bottomless pit of money. But for many small to medium businesses (SMBs) in the current climate doing their content on a smell of an oily rag would require a doubling of their budget! Despite these challenges there are still plenty of local businesses doing a great job of using content to build their audience, drive engagement and ultimately, increase sales. Here are four of the best currently doing the rounds. Silver Chef Silver Chef is a 30-year-old, West End based equipment finance company. With annual revenue pushing past $300 million they are quickly outgrowing the SMB category but remain a great example of content ‘done right’. The company has done a lot of work researching the needs and challenges of their target audience (primarily coffee shop, restaurant and takeaway store owners) and develops high quality, short form eBooks across a variety of topics. All the resources are conveniently warehoused in a single page on their website and accessible behind data collection points. The secret to the success of the content is the authentic, authoritative voice and the genuine desire to help customers (and potential customers) improve their business. Some of the topics include;

  • Quick wins to grow your business;
  • Attracting customers using Pokemon Go; and
  • A guide to avoiding common pitfalls for designing your new venue (right)

The other important aspect to the strategy is the marketing of the eBooks across multiple channels, particularly social media. It is no good creating great content unless you tell the world about it! Technology One Again, not exactly a start-up but I’ve included for their great use of case studies. Case studies are the most effective marketing tactic, particularly in business-to-business (B2B) sales where larger dollars are involved and the customer journey can take many months. A great case study provides one of the many steps of product validation required to get new customers comfortable with your products. What makes TechnologyOne’s case studies great? The relatively short length, well organised sections of content and strong buy-in from the customer. The Victorian Institute of Teaching case study is simple, easy to read and to the point while still retaining high levels of data. It lays out the problem, discusses the solution and highlights the value TechnologyOne can add. The supporting video adds a great multimedia dimension. See all their case studies here. Research from the B2B Technology Marketing Group, based on a of more than 600 B2B marketing professionals, about the current state of content marketing shows case studies remain the most effective content. My Place Our Place Launched earlier this year by the team at Place Estate Agents the My Place Our Place blog is designed to showcase “the places, people and lifestyle that make our city and suburbs so special”. The crisp, clean layout (using the Squarespace platform), the use of strong imagery in each piece and an editorial agenda that focuses firmly on the people and the places of Brisbane delivers a strong package that puts the Place brand exactly where they want it, at the heart and soul of the communities where they operate. This is great example of the opportunities presented by blogging technology and demonstrates that with the right writers and the right focus, any company can become a successful media company. This brand publishing opportunity is now more accessible than ever and a great way to not just communicate with your customers, but build a community around your brand. Outfit Outfit is a Brisbane startup that has developed a brand management and automation software that allows companies to manage their brand assets more effectively and efficiently. They are a great example of how even a small company with limited resources can develop high impact content by identifying a key target market and developing engaging, relevant content that builds a deep understanding of how their products can solve the everyday problems of clients. The Ultimate Guide to Franchise Branding speaks directly to Outfit’s subject matter expertise and covers a range of topics including basic brand theory and more complex topics like the ROI of design efficiencies. All the information is presented in easy, bite-size packages to ease consumption. Importantly, the company has gone the extra mile and actively promoted the content across social channels (see Facebook ad below)     All of these case studies have different products, different markets and varied budgets, but all are great examples of what is possible if you take the time to think about how content can be the key driver of your marketing.